The Book on Behalf Of feature can be used when concierges or an executive assistant call to book on behalf of a guest or to bypass the phone number requirement. Follow the below instructions to use the book on behalf of feature:  

Step 1: Add your Restaurant to your Guestbook

  1. Click your restaurant name in the top left corner 
  2. Tap "Guest Book"
  3. Tap "+" in the top left corner of the guestbook 
  4. Tap "Add" next to "Name"  and add your restaurant's name 
  5. Tap "Add" next to "Mobile" and add your restaurant's phone number (Note:it does not need to be a mobile number) 
  6. Tap "Add Guest"

Step 2: Booking on Behalf of a Guest

Now that you've added your restaurant profile to the guestbook, you're ready to start using the Book on Behalf of feature. 

  1. Open the Booking Module.
  2. Select the date, party size, time, and table type by scrolling on each column
  3. On the righthand side, enter your restaurant's name
  4. Select the restaurant profile 
  5. Tap the three vertical dots to the right of the restaurant name
  6. Select "Book on Behalf Of
  7. Type the guest's name that you'd like to appear on the reservation 
  8. Tap "Add Guest" and add any notes or tags that you'd like
  9. Tap "Reserve" 

 

The name on the reservation will be the actual guest's name and the 'Reservation Contact' will be the restaurant profile. 

 

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