E-Blast to your Guests
Send an email to guests that have previously dined at your restaurant notifying them that you have reopened. You can find a monthly guestbook in the dashboard or you can request a full guestbook from our support team to ensure you reach all diners.
Example Subject Lines:
And now for some good news...
The best email you’ll get all day.
The day we’ve been waiting for!
The day has come!
We’re ready to welcome you.
We can’t wait to see you again.
Ready for some [insert popular menu item, if venue has a well-known favorite]?
Dear Valued Diners of [Restaurant Name],
[Restaurant Name] is thrilled to announce that we will reopen our dining room on [DATE]. You can book directly from our website, [link your website], their website [LINK YOUR UNIQUE RESY URL], the Resy App, or by calling the restaurant directly at [Restaurant Phone Number].
We appreciate your support through these difficult times and we are looking forward to welcoming you back at [Restaurant Name].
See you soon!
[Restaurant Name] Team
Post on Social Media
Example Facebook or Twitter Post: [Restaurant Name] will reopen! Starting [DATE] our dining room will be ready to welcome you back. You can book reservations via the @Resy app or website, our website, or by calling the restaurant at [Restaurant Phone Number]. We look forward to welcoming you back to [Restaurant Name]!
Example Instagram Post: [Restaurant Name] is reopening! Starting [DATE] our dining room will be ready to welcome back our guests and you can book reservations via the @Resy app, Resy.com, our website, or by calling the restaurant at [Restaurant Phone Number]. You can also book directly from our Instagram page by hitting the Reserve button above our feed. We're excited to have you dine with us again at [Restaurant Name]!
Update your Website
Remove any language regarding your closure and replace it with your opening date. Make sure you have a clear reservations page or that your Resy widget is placed “above the fold,” meaning that diners don’t have to scroll down to see it.
Another way to let guests know that you have a date to reopen your dining room is by updating your voicemail to include what date they can start walking in or booking reservations.
Read more about why this is important here.