COVID-19

Resy's best practices and resource guides to help you navigate COVID-19's impact on you, your business, and your team.

Ryan Holly avatar Chandre Geis avatar Lana Auerbach avatar +9
43 articles in this collection
Written by Ryan Holly, Chandre Geis, Lana Auerbach and 9 others
Reopening After COVID-19

Invite Feature: Where Guests can virtually invite fellow diners to their reservation

Guests can use this feature to invite fellow diners to view details of a reservation and allow the restaurant to see who's coming to dinner
Justine Llanes-Perez avatar
Written by Justine Llanes-Perez
Updated over a week ago

Reopen Date: Share Your Reopening Date With Your Guests Through Resy

How to let guests know when you'll be open for dine in service on Resy.com and through new Hit List Weekly Digest emails
Ryan Holly avatar
Written by Ryan Holly
Updated over a week ago

How to Track Guests with Contact Tracing Reports and Guest Invites

Guests have the ability to invite their accompanied diners through the Resy app, updating their info to the Contact Tracing list.
Justine Llanes-Perez avatar
Written by Justine Llanes-Perez
Updated over a week ago

How to Handle Closures due to COVID-19

If your restaurant need to re-shutter due to COVID-19, please follow the recommendations below.
Chandre Geis avatar
Written by Chandre Geis
Updated over a week ago

Reopening on Resy - Long Read

A thorough step-by-step guide to walk you through preparing your books to reopen on Resy.
Chandre Geis avatar
Written by Chandre Geis
Updated over a week ago

Reopening After COVID-19

As markets begin to reopen, follow this step by step checklist to reopen reservations to the public.
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

Reopening After COVID-19 Checklist

A to-do checklist created by the Resy team to best help our F&B Community.
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

COVID-19 Reports

We have created additional reports in your analytics to help guide next steps of reopening for dine-in business.
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

How to Quickly Adjust Your Floor Plan to Accommodate 50% Capacity

With new occupancy limitations, you may need quickly adjust your floor plan to follow mandates.
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

How To Adjust Your Shifts After COVID-19 If You Used Resy For Takeout

When your restaurant is ready to return to your base shift settings
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Written by Amanda Kaderavek
Updated over a week ago

How to Adjust Online Availability for Reopening After COVID-19

If your restaurant is ready to reopen and availability must be adjusted due to capacity guidelines, update your tables access and pacing.
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Written by Amanda Kaderavek
Updated over a week ago

Updating Your Listing Info After COVID-19

How to update your restaurant's About and Need to Know information in preparation to release online inventory
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Written by Amanda Kaderavek
Updated over a week ago

How To Adjust Guest Communications After COVID-19

If you adjusted your guest communications for mass cancellations or take out, follow these steps to revert them back to standard verbiage
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

Reopening Your Booking Window

If your restaurant is ready to release reservations to the public again, opening your window will put availability back online
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

Communicate Your Reopening Date to Guests After COVID-19

Inform your guests that your dining room has reopened
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

How to add Donation and Takeout/Delivery Links to your Resy.com Page

We can add or change links on your resy.com page to direct guests to order takeout and delivery or donate to your restaurant’s relief fund.
Adriana Garza avatar
Written by Adriana Garza
Updated over a week ago

How to Market your Takeout Options on Resy

You can promote your takeout orders through Resy using these strategies
Caitlin Lauer avatar
Written by Caitlin Lauer
Updated over a week ago

Contactless Payment

Options for partners to have guests prepay when booking reservations
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

How to Make Changes to your Takeout Menu

You can update what you offer for takeout through Resy in the Dashboard
Caitlin Lauer avatar
Written by Caitlin Lauer
Updated over a week ago
Food Recovery Resources

Food Recovery Resources

Food donations, banks, organizations, covid, excess food for major cities.
Carissa Tyson avatar
Written by Carissa Tyson
Updated over a week ago

Food Recovery Resources in Austin

Food donations, Food recovery, Food bank, organizations
Madison Nadeau avatar
Written by Madison Nadeau
Updated over a week ago

Food Recovery Resources in Atlanta

Food donations, Food recovery, Food bank, organizations
Madison Nadeau avatar
Written by Madison Nadeau
Updated over a week ago

Food Recovery Resources in Boston

Food donations, Food recovery, Food bank, organizations,
Ria Mar-Fan avatar
Written by Ria Mar-Fan
Updated over a week ago

Food Recovery Resources in Charleston

Food donations, Food recovery, Food bank, organizations
Madison Nadeau avatar
Written by Madison Nadeau
Updated over a week ago

Food Recovery Resources in Chicago

Food donation, recovery, bank, organizations in Chicago and surrounding areas.
April Kincaid avatar
Written by April Kincaid
Updated over a week ago

Food Recovery Resources in Denver

Food donation, recovery, bank, organizations in Denver and surrounding areas.
April Kincaid avatar
Written by April Kincaid
Updated over a week ago

Food Recovery Resources in London, U.K.

Food donation, recovery, bank, organizations in London and surrounding areas.
Carissa Tyson avatar
Written by Carissa Tyson
Updated over a week ago

Food Recovery Resources in Los Angeles and Greater Los Angeles Area

Food donation, recovery, bank, organizations, Los Angeles, San Diego
Kai Chang avatar
Written by Kai Chang
Updated over a week ago

Food Recovery Resources in Nashville

Food donation, recovery, bank, organizations in Nashville and surrounding areas.
April Kincaid avatar
Written by April Kincaid
Updated over a week ago

Food Recovery Resources in New Orleans

Food donations, Food recovery, Food bank, organizations
Madison Nadeau avatar
Written by Madison Nadeau
Updated over a week ago

Food Recovery Resources in New York City

Food donations, Food recovery, Food bank, organizations,
Ria Mar-Fan avatar
Written by Ria Mar-Fan
Updated over a week ago

Food Recovery Resources in Philadelphia

Food donations, Food recovery, Food bank, organizations
Ria Mar-Fan avatar
Written by Ria Mar-Fan
Updated over a week ago

Food Recovery Resources in Portland

Food donation, recovery, bank, organizations, Portland
Kai Chang avatar
Written by Kai Chang
Updated over a week ago

Food Recovery Resources in San Francisco Area

Food donation, recovery, bank, nonprofit, San Francisco, Napa Valley
Kai Chang avatar
Written by Kai Chang
Updated over a week ago

Food Recovery Resources in Seattle

Food donation, recovery, bank, nonprofit, Seattle
Kai Chang avatar
Written by Kai Chang
Updated over a week ago

Food Recovery Resources in Sydney, AUS

Food donation, recovery, bank, organizations in Sydney, Australia
Carissa Tyson avatar
Written by Carissa Tyson
Updated over a week ago

Food Recovery Resources in Washington D.C.

Food donation, recovery, bank, organizations, Washington D.C., Maryland, and Virginia
Carissa Tyson avatar
Written by Carissa Tyson
Updated over a week ago