The “History” tab within the Guest Profile contains valuable information about all past reservations a guest has had at your restaurant. You’r...

You can update a guest's profile name in Resy OS only if the profile was created by the restaurant. If the guest created their own profile from resy.co...

Notes IconThese icons are visual indicators to you and your team that there are notes or tags associated with this reservation.Yellow NoteThe Yellow Note indica...

You can resend a confirmation email to a guest anytime in Resy OS from the guest’s Reservation Profile.Navigate to the date and shift of the reservation y...

Add a guest's name or phone number to a walk-in after they've been seated. Great for when you miss the VIP at the door but clock them at the table.To ad...

Visit Notes and Guest Notes are a great way to build your guest profiles and reservations to give your guests the best experience possible with every visit.&nbs...

Learn how to book a reservation without a guest's phone number or book a reservation for a concierge or an assistant on behalf of someone else. Make su...

If there is an incorrect phone number on a guest profile, follow the instructions here to edit. Please note: Editing a Guest Profile through web booki...

Resy uses phone numbers as a unique identifier so a phone number can only be tied to one guest. If the wrong guest's name is tied to a phone number, us...

VIP tags are an easy way to identify specific guests and can be added to a guest profile from the dashboard or Resy OS app.In this article:How to add a new...