Reservation Settings
Articles
Turn Times
July 5 2023 4:00pmAdjust pacing and availability to optimize your dining room and offer reservation times that will allow for the most turns on each table every shift. Learn...Fixed Seating Times
August 23 2023 11:43pmBuild your shifts to offer fixed seating times for specific turns on each table. There are two ways to set up fixed seating times: pacing and availability. ...Cancellation Policy
January 30 2025 11:00pmCancellation fees are NOT automatically charged. They are manually processed by you in the Resy OS App. Click here to read about how you can manually ...Setting up Slots
November 18 2023 12:48amThe Resy Slots feature is available for restaurant partners on our 360 and Full Stack monthly service plans. If you'd like to consider an upgrade, please co...Exclusive Booking Channel Feature
August 24 2023 10:21pmExclusive Booking allows you to allocate online reservations to a select group of guests. One or more of your VIP, Concierge, and Guest tags can be used to crea...Availability and Pacing Updates
May 21 2025 7:24pmPacing and Table Access work together to determine your reservation availability, what appears online to guests and what's bookable in-house. Update both se...Floor Plan Edits in ResyOS and on Web
January 19 2025 11:57pmYou can make changes to the tables on your floor plan or create a new floor plan from your computer or iPad in the Resy OS app. Please note: Yo...Shift Editor
June 23 2023 3:30pmYou can create new shifts or make changes to your existing shifts in your Service Settings in the Resy Dashboard. Change hours, reservation availability, table ...Customize Turn Times
July 17 2024 3:21amYour Turn Times determine the maximum amount of time that is allotted for each party size in your shift to dine. Reservation times with pacing at capacity will ...