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When switching to Resy, we recommend reaching out to diners to let them know you've made a change via emails, a pop-up on your website, social media posts, and check presenters.
Reach Out to your Regular Diners
Speaking to regular diners directly adds a special touch of hospitality. It's also important to make sure they know about Resy and how to book via your website, Resy.com, and the mobile guest app.
E-Blast to your Guests
Send an email to guests that have previously dined at your restaurant notifying them of the switch.
Dear Valued Diners of [Restaurant Name],
Starting today [Restaurant Name] is thrilled to announce that we are now offering reservations through Resy. Resy will allow us to continue to improve the dining experience through their hospitality-driven technology. You can book directly from our website, [link your website], their website [LINK YOUR UNIQUE RESY URL], the Resy App, or by calling the restaurant directly at [Restaurant Phone Number].
If you have an upcoming reservation that was booked on a previous reservation platform, you will automatically be transferred over to our Resy platform. Our team, as always, is available for any questions you may have. You can reach us at [restaurant email] or [restaurant phone number].
We are looking forward to having you dine again at [Restaurant Name] and hope to see you soon!
[Restaurant Name] Team
Post on Social Media
Example Facebook or Twitter Post: [Restaurant Name] is now live on Resy! Starting [DATE] you can book reservations via the @Resy app or website, our website, or by calling the restaurant at [Restaurant Phone Number]. We look forward to welcoming you at [Restaurant Name]!
Example Instagram Post: [Restaurant Name] is now live on Resy! Starting [DATE] you can book reservations via the @Resy app, Resy.com, our website, or by calling the restaurant at [Restaurant Phone Number]. You can also book directly from our Instagram page by hitting the Reserve button above our feed. We're excited to have you dine with us at [Restaurant Name]!