Visit Tags and Guest Tags are an easy way to keep guest profiles and reservations up to date. 

  • Visit Tags: Live on a particular reservation only.Ex. Birthday, anniversary, graduation, etc. 

  • Guest Tags: Live on a guest profile indefinitely.Ex. Regular, VIP, friend of house, Nut Allergy, etc. 

Visit and Guest Tags can be added when booking the reservation in the Booking Module while viewing the guest profile, or by tapping the reservation on the timeline or floorplan view. Guest tags can also be added directly by searching a guest on the guest book, tapping their profile, and adding from there. 

Step 1: Adding Custom and Visit and Guest Tags to your Device 

To add Visit and Guest Tags a guest's profile, you'll need to first create your own custom tags in Settings. 

  1. Tap your Restaurant Name in the top left corner 

  2. Tap "Settings" 

  3. Tap "Tags"

  4. Tap "Add New" 

  5. Type Tag Name

  6. Select Guest or Visit Tag If Visit Tag, Toggle Occasion if Tag is an occasion  If Guest Tag, Toggle Allergy if an allergy

  7. Tap "Create Tag" 

Adding a Guest Tag on Guest Profile

  1. Tap the plus sign to the right of "Tags" 

  2. Tap "Guest"

  3. Tap the tags you want to add

  4. Tap the back arrow on the tag pop out once done selecting to close and continue booking the reservation 

Adding a Visit Tag on Reservation Profile

  1. Tap the plus sign to the right of "Tags" 

  2. Tap "Visit"

  3. Tap the tags you want to add

  4. Tap the back arrow on the tag pop out once done selecting to close and continue booking the reservation

 

Please Note: Guests can add their own Occasion, Allergy orDietary Restriction Tags, and Special Requests to their profile when booking on Resy.com or the Resy App.

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