Yellow Note: The Yellow Note indicates a guest request. When booking a reservation online, guests can add a special request/note to their reservation. Most guests use this space to let you know of any celebrations, seating preference or dietary restrictions. 

White Note: The White Note indicates a visit note or a guest note. A visit note applies to that specific reservation only. For example, when making a reservation over the phone the guest may mention needing a high chair or ask to be seated at a specific table, these are visit notes and add a white note icon to their reservation. A guest note applies to that guest and is shown on each of their visits. For example, when making a reservation over the phone the guest might come up in your guestbook and you’ll see a note that they prefer icy cold white wine. That guest note will add a white note icon to the reservation. 

Blue Cake: The Blue Cake indicates a special occasion. When adding a visit tag to your Resy OS setup, you have the option to create Occasion Visit Tags that lights up in blue.

To add an Occasion visit tag,

  1. Tap your restaurant name in the top left corner of the screen

  2. Tap Settings

  3. TapTags

  4. Select the Visit tab

  5. Tap Add New

  6. Enter the Tag Name

  7. Tap Occasion

  8. Tap Create Tag

When you an Occasion Tag to a reservation, the little blue cake icon will accompany the reservation to let you know your guests are celebrating!

Orange Fork & Knife: The Orange Fork & Knife indicate an allergy or dietary restriction. When adding a guest tag to your Resy OS setup, you have the option to create Allergy Visit Tags that lights up in orange.

To add an Allergy/Dietary Restriction guest tag,

  1. Tap your restaurant name in the top left corner of the screen

  2. Tap Settings

  3. Tap Tags

  4. Select the Guest tab

  5. Tap Add New

  6. Enter the Tag Name

  7. Tap Allergy

  8. Tap Create Tag

When you add an Allergy Tag to a reservation, the little orange fork & knife icon will accompany the reservation to let you know your guest has an allergy or dietary restriction!

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