You are able to send  text messages to any of your guests right from the ResyOS system. To begin this process tap into the guest profile the select 'Chat'. 

In the Chat tab you will type your message into the the chat field and hit Send. Messages that you send are limited to 140 characters (including spaces). 

To set up Quick Reply/Canned Messages to easily text guests, you can find instructions here.

Once a message has been sent you will see it appear in the 'Chat' tab. There will be different chat colored chat bubbles next to the guests name on the reservation list to indicate the status of the text message. 

Grey= No action needed

White=Read and Responded

Red= Text message undelivered

*Click here to see an in-depth explanation of what the different color bubbles indicate.

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