POS Integrations

POS Integration is available for Platform 360 and Full Stack restaurant partners. If you are interested in learning more or upgrading, please reach out to your account manager or resysupport@resy.com.

Resy currently integrates with the following POS Systems:

• Omnivore API

• Upserve (Breadcrumb)

Omnivore includes the POS Systems below:

Features included with an Omnivore POS Integration:

• Real-time Check level data in the reservation profile under the “Check” tab

• Monthly POS data reporting

• Automated status update to 'check dropped' in ResyOS when you update status to Check Closed in POS

Features included with an Upserve POS Integration:

• A pre-shift email sent to the Upserve contact on file

• Automated status update to 'check dropped' in ResyOS when you update status to Check Closed in POS

• Real-time Check level data in the reservation profile under the “Check” tab

• Monthly POS data reporting

Check Matching is based on these three criteria:

1. Matching Table numbers (exactly) between the POS ticket and Resy reservation

2. Matching guest count between the POS ticket and Resy reservation

3. The time the reservation is seated in Resy is within 15 minutes of the time the ticket is opened in the POS

Example of the Check Tab on guest profiles available in our POS integrations:

Example of the POS Report :

Here are some examples of what Monthly POS data can be pulled:

• What times of day their guests spend the most money

• What booking source drives the highest check average

• Who your top spending guests are to offer special perks

• Whether walk-ins raise or lower the check average