Reopening on RESY

Resy's best practices and resource guides to help you navigate COVID-19's impact on you, your business, and your team.

Ryan Holly avatar Chandre Geis avatar Lana Auerbach avatar +7
22 articles in this collection
Written by Ryan Holly, Chandre Geis, Lana Auerbach and 7 others
How To

How to Start a Shift on a Specific Date

When you reopen or change your settings you may want these to go into effect on a specific date.
Austin Watson avatar
Written by Austin Watson
Updated over a week ago

How to Edit Your Floor Plan to Accommodate Capacity Changes

With new occupancy limitations, you may need to adjust your floor plan to follow changing mandates.
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

How to Adjust Your Booking Window

If your restaurant is ready to release reservations to the public, opening your booking window will put availability back online
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

Reopening Indoor Dining

When you reopen Indoor Dining, you may need activate a new or existing floor plan starting a specific date.
Whitney Glover avatar
Written by Whitney Glover
Updated over a week ago

How to Update Your Venue Listing Info

How to update your restaurant's About and Need to Know information in preparation to release online inventory
A
Written by Amanda Kaderavek
Updated over a week ago

Update Your Safety Measures

Indicate which safety measures you're implementing at your restaurant to your guests on your Resy profile
Tess Gostfrand avatar
Written by Tess Gostfrand
Updated over a week ago

How to Adjust Online Availability

If your restaurant is ready to reopen and availability must be adjusted due to capacity guidelines, update your tables access and pacing.
A
Written by Amanda Kaderavek
Updated over a week ago

How To Adjust Guest Communications for Reopening

If you adjusted your guest communications for mass cancellations or take out, follow these steps to revert them back to standard verbiage
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

Share Your Reopening Date With Your Guests

How to let guests know when you'll be open for dine in service
Ryan Holly avatar
Written by Ryan Holly
Updated over a week ago

How to Handle Closures

If your restaurant need to close due to the pandemic, please follow the recommendations below.
Chandre Geis avatar
Written by Chandre Geis
Updated over a week ago

Resy Diner Code of Conduct

Materials to Share With Your Guests to Promote Safety in Your Restaurant
Caryn Ganeles avatar
Written by Caryn Ganeles
Updated over a week ago

How To Use the New COVID-19 Reports

We have created additional reports in your analytics to help guide next steps of reopening for dine-in business.
Lana Auerbach avatar
Written by Lana Auerbach
Updated over a week ago

How To Do Contact Tracing in Resy

Guests have the ability to invite their accompanied diners through the Resy app, updating their info to the Contact Tracing list.
Justine Llanes-Perez avatar
Written by Justine Llanes-Perez
Updated over a week ago

Adding an Address and Custom Visit Tags for Contact Tracing

You may have contact tracing requirements for your reopening. This article explains 2 easy ways to capture guest information.
Chandre Geis avatar
Written by Chandre Geis
Updated over a week ago

How to add Donation and Takeout/Delivery Links to your Resy.com Page

We can add or change links on your resy.com page to direct guests to order takeout and delivery or donate to your restaurant’s relief fund.
Adriana Garza avatar
Written by Adriana Garza
Updated over a week ago

Guests Can Invite Fellow Diners to their Reservation Party

Guests can invite fellow diners to their reservation which gives the restaurant visibility on who's dining
Whitney Glover avatar
Written by Whitney Glover
Updated over a week ago