# Advanced Analytics - Guest Info: Details

> Guest Info Details            A screenshot of a computer     Description automatically generatedThe Guest Info Details report highlights guests with the most 

Source: https://helpdesk.resy.com/en_us/guest-info-details-S1_vpExna

Last updated: 2024-05-06T21:55:14.239Z

  

The **Guest Info: Details** report highlights guests with the most visits, your VIPs, and No-Show Diners. Use this report to tag guests in your system.  

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/1be5028b63763b8b825fb08a7aadd9fb.png)

The filters are defaulted to show your data from the last 30 days, all shifts and all reservations. To look at a specific date range or shift, click into each filter and set. You can also filter by No-Show, Cancelled, or Completed reservations. 

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/8ae5480eaf7ba12d280ae8186890eb04.png)

  

Use **Visit Counts** to see which of your guests dine with you the most and their respective cancelled reservation rate. A high visit count may earn your guest a VIP or Regular tag, a high cancellation rate may warrant a note to your door team to double confirm those reservations. 

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/7bb43e6a946056359ebee179abb67859.png)

  

**No-Show Diners** shows which of your guests no-show the most. Consider tagging these guests so your team can double confirm their reservations ahead of service. 

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/37536c6dd10da3a8263912b8095540fb.png)

**VIPs** shows you which of your VIPs have joined you recently and who is on the books for tonight! 

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/b799b02ec2230270af08b790edf70088.png)

   We recommend you review this report monthly with reservationists and managers.   

  

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