# Manual Text Messages

> You are able to send text messages to any of your guests right from the ResyOS system. To begin this process tap into the guest profile the select 'Chat'.   ...

Source: https://helpdesk.resy.com/en_us/how-to-manually-send-a-text-message-to-your-guests.-ry9GMPmLd

Last updated: 2023-10-13T01:00:01.217Z

You are able to send text messages to any of your guests right from the Resy OS system. To begin this process, tap into the guest profile and select “Chat”.

**Email text may not include any content that can be considered promotional such as offers or other marketing messages.**

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/d52b045e2b3bbacc7b727395dfb48ddc.gif)

  

In the “Chat” tab you will type your message into the chat field and hit “Send”. Messages that you send are limited to 140 characters (including spaces).

To set up Quick Reply Messages to easily text guests, you can find instructions [here](https://resy.kustomer.help/en_us/text-message-quick-replies-SywMGDm8d).

Once a message has been sent you will see it appear in the “Chat” tab. There will be different colored chat bubbles next to the guest’s name on the reservation list that indicate the status of the text message:

*   Grey = No action needed. 
*   White = Read and responded. 
*   Red = Text message undelivered.

[Learn more](https://resy.kustomer.help/en_us/text-message-statuses-in-resyos-S1LzMPX8u) about what the different color bubbles indicate.

  

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/c08eab47845b571865460c895e084e1e.png)

  

**_\*Click [here](https://resy.kustomer.help/en_us/text-message-statuses-in-resyos-S1LzMPX8u) to see an in-depth explanation of what the different color bubbles indicate._**