# Contactless Payment Options

> Prepaid Reservations  Prepaid reservations work best for a prix-fixe menu or experience where the cost is the same for each guest. Guests can prepay for thei...

Source: https://helpdesk.resy.com/en_us/how-to-use-resy-for-contactless-payment-SJKdwmLO

Last updated: 2025-10-08T15:44:38.057Z

## **Prepaid Reservations**

Prepaid reservations are optimized in a prix-fixe menu or experience where the cost is the same for each guest. Guests can prepay for their experience online or your staff can take payment over the phone.

1.  To set up a prepaid reservation, first, you'll log on to the [Resy Dashboard](https://os.resy.com/portal/login) using Chrome.
2.  Click **"Service"** from the left-hand menu options.
3.  Click **"Shift Settings"** from the drop-down menu options.
4.  Click the menu icon (three dots) in the top-right corner of a shift. Choosing “Edit” will open the shift details where you can make the necessary adjustments.
5.  Under Step 4, you'll have the option to toggle on **“Prepaid Reservation”** under **“Optional Policies”**.
6.  Once **“Prepaid Reservation”** is toggled on, gratuity options and a refund policy will show for you to select.
7.  ![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/c3e672e045cb3de263ff8821932f1b2d.png)Once your new policy has been put in place, click **“Update Shift”** to apply the prepaid reservation to your settings.![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/2562facd253ce9e1348da1d07626e4f1.png)

_**Please note**__:_ _The “base price” is per person and sales tax will be applied. Once the reservation has been completed, the funds will be disbursed to your Stripe Account according to your Pay Out schedule._

Other information:

*   Read [here](https://resy.kustomer.help/en_us/how-do-i-add-payment-to-a-reservation-H1GXfv78u) on how to add payment to a reservation.
*   Read [here](https://resy.kustomer.help/en_us/how-to-cancel-and-refund-a-prepaid-reservation-SJRfzDXIu) on how to cancel and refund a prepaid reservation.

##  **Resy Prepay**

While this feature is typically used for a third-party guest to purchase drinks or a meal for a guest, on Platform 360, you can repurpose this to offer your guests a contactless payment method. Guests can enter their own credit card information securely and your team can charge their card at the end of their experience once the final bill has been determined.

[How to use Resy Prepay in ResyOS](https://resy.kustomer.help/en_us/how-to-use-resy-prepay-feature-in-resyos-rJTzMvXLu)

**Helpful Tips**

*   Select “**Maximum”** versus “Fixed amount” to allow room to account for sales tax and gratuity.
*   Close out the check in your POS to a house account once the Resy Prepay has been processed.
*   Request a transaction report to be added to your dashboard to assist with the reconciliation of your books.

_**Please note**__: It'll take 3-5 business days for funds to be deposited into your bank account once the prepay has been charged._