# Advanced Analytics - Waitlist: Quotes & Retention

> Waitlist Quotes  Retention      A screenshot of a graph     Description automatically generatedThe Waitlist Quotes  Retention report helps to evaluate your 

Source: https://helpdesk.resy.com/en_us/waitlist-quotes-retention-HJTKFrx2T

Last updated: 2024-05-06T21:57:24.518Z

  

The **Waitlist: Quotes & Retention** report helps to evaluate your daily waitlist performance throughout each shift.  

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/54f4a92719fefb1f6b36e56c030ec9d7.png)

  

The filters are defaulted to show your data from the last 30 days on one day of the week and all party sizes. To look at a different date range, day, or party size, click into each filter and set. 

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/88cb36b82c84271b4b987810e7461ced.png)

**Waitlist Retention** over the spread of shift helps to pinpoint when your retention is at its best and at its worst over the course of service.  

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/774da6d00319fa0e64003ab68470d93d.png)

  

**Average Wait vs Quote Times** over the spread of shift helps to pinpoint when your quotes are most and least accurate over the course of service. Average Wait vs Quote Times paired with Waitlist Retention can help draw the line between quote time accuracy and retention. We typically see the greatest variance when there is a shift change ensuring your entering and exiting door team are in communication can help! 

![](https://cdn.kustomerhostedcontent.com/media/6036f66758799c770950d98d/b84f9fa430a58f2bf85078dfc59ff48c.png)

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*   [Advanced Analytics - Yesterday: Overview](https://resy.kustomer.help/yesterday-overview-SypfL7gh6)