Advanced Analytics - Guest Info: Overview
May 6 2024 9:54pmThe Guest Info: Overview report highlights guests of note and provides insight into where your guests are coming from.
The filters are defaulted to show your data from the last 30 days and all service periods. To look at a specific date range or shift, click into each filter and set. You can also filter for Global Dining Access (GDA) Diners.
Guests by Origin is a breakdown of where your guests are visiting you from. This restaurant is in New York and with over 75% of their guests being local, they might focus their marketing budget in the neighborhood.
Resy defines New Regulars as guests who have visited you for a third time. We recommend tagging these guests as regulars in your system so you can introduce yourself on their next visit!
The Guest Turn Time reports highlight your guests with the shortest and longest turn times. We recommend tagging these guests as such so you can adjust the turn time on their next reservation.
| We recommend reviewing this report monthly with your managers and door team. |