Concierge Tags

March 12 2024 12:00pm

Concierge Guest Tags can be applied to hotel/concierge guest profiles so they can be easier to identify. 

In this article:



Create and Manage Your Tags

  1. Tap the restaurant name in the top left corner.
  2. Tap Settings > Tags.
  3. Tap the Guest Tags or Visit Tags tab.
  4. Tap on an existing guest tag to edit or select Create ___ Tag to put a new tag in place.
  5. When creating or editing a guest tag, tap Concierge to designate the tag as a concierge tag.




Resy OS Visibility & Reporting

Concierge tags are colored purple on the guest profile in Resy OS to help identify concierge guests at a glance. Restaurants on Resy 360 & Full Stack monthly service plans can request custom concierge reports for their Analytics Dashboard to track and report on concierge reservations and booking behavior.


Concierge Channels

You have the ability to allocate online inventory to all or specific concierge services allowing concierge access to exclusive inventory online using Exclusive Booking Channels (available on Platform 360 package.)


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ConciergeOS